play exchange
play exchange
This app is available for your device
play exchange
This app is available for your device
Contact
+91 6023239118
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To send the OTP, check your internet connection and wait for a strong signal to come in. After clicking "send OTP", wait for the allotted time; if it doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, please submit your updated KYC details to our customer support via email to facilitate the account transfer. This will ensure a smooth account switching process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, and not the bonus collected. The earnings from gaming can be withdrawn, whereas the bonus is not withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a seamless process that typically takes between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for confirmation. This delay can disrupt the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played using the bonus amount can be withdrawn by the account holder.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it fails, don't worry, the funds will be added to your wallet within 24 hours. If you still encounter an issue, contact their care centre for assistance.
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